The Shopify POS Terminal Speeds Up Checkout and Improves Customer Service

What is the Shopify POS Terminal?

The Shopify POS Terminal is an integrated payment device that connects with your Shopify POS and Admin system. It's a intuitive touchscreen terminal that sits on your countertop. You will pair the unit with your tablets and in-store checkout stations. This single unit provides a complete payment solution including support for tap (Apple and Google too), credit card insert and sliding payments. The biggest benefit is the engaging checkout experience it brings to your customers. Unlike traditional terminals that hide transaction details, the Shopify POS Terminal displays real-time information to your customers as your staff rings up the purchase. Customers watch as you scan items, apply discounts, or add special requests, giving them complete transparency and confidence in their purchase.

It's not just a fancy light show, many states now require customer terminals. In California for example, the law requires businesses using point-of-sale systems to ensure the price of each good or service is displayed to the consumer at the time the price is interpreted by the system (California Business and Professions Code 13300a.) This means customers need to see the transaction details, including prices and any discounts or surcharges, as they are being processed. Any retail violations of this law can lead to fines, misdemeanor convictions, and potential injunctive relief. It's an important part of a retail store so don't open yourself up to any lawsuits, get some type of customer terminal in your retail store as soon as possible.

Benefits of the Shopify POS Terminal

Connecting the Shopify POS Terminal to your retail workflow can enhance many parts of your in-store workflow. One of the key features of the Shopify POS Terminal is facilitating transactions. The terminal handles the processesing for all payments including credit cards and digital wallets. This efficiency means you can handle more customers in less time since the payment terminal is readily available right on the counter. Faster checkouts mean happier customers who are more likely to return.

Since the POS Terminal has a customer facing screen, you can use it to add a little flair and branding to your shop. You can easily add your own custom image to the terminal's screen, allowing you to showcase your brand at every transaction. It's like a little poster for your business.

The Shopify POS Terminal also supports customer tipping. Customers can conveniently add a tip directly on the terminal, simplifying the process and encouraging them to reward great service. This feature directly benefits your staff and boosts overall morale and customer satisfaction.

Setting up the Shopify POS Terminal

You have complete access to the Shopify POS Terminal configurations from within the Shopify POS Admin Settings. You can control the major settings of the Terminal including:

Idle Screen - Upload custom images to display on the POS Terminal screen when not in use.
Cart Screen - Adjust the display settings for the cart during checkout
Thank You Screen - Enter the text you want to display on the POS Terminal after a customer completes the transaction.

The Shopify Admin settings look something like this:

The Ultimate Customer Service

The Shopify POS Terminal directly supports your store's growth. By making payments faster and clearer for your customers, you create a smoother, stress-free shopping experience. Customers move through checkout easily and quickly, leaving your staff free to focus on building relationships and helping more people. With a streamlined and personalized checkout process, your store will see happier customers, shorter lines, and more opportunities to make sales. Upgrading your countertop with the Shopify POS Terminal isn't just about accepting payments—it's about improving your entire business.

Contact us if you need help setting up your Shopify POS and Terminal.

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