Shopify Success Plans

Support, optimization and growth services to scale your Shopify business

Success Plans are designed for merchants who want dedicated Shopify expertise on demand. Whether you are launching a new site, looking to grow your site, or simply need ongoing support, our service level plans ensure you always have access to skilled resources.

  • Support

    Foundational Shopify support, consultation and reporting that provides data about the health your site

  • Growth

    Proactive support with site optimization, SEO & keyword updates to grow sales and traffic

  • Enterprise

    Advanced integration support, custom site development, training and real time Slack support

Feature / Service Support Growth Enterprise
Sunrise Support Tickets 10 30 Unlimited
Dedicated Account Manager
Shopify Audit
Shopify Support
Shopify POS Support
Weekly Consultation Meeting
GA4 & Analytics Reporting
Search Engine & SEO Reporting
Keyword Reporting
App Installation & Configuration
Personalized Shopify Training
Design & Theme Customization
Conversion Rate Optimization
SEO & Keyword Optimization
Site Speed & Performance Optimization
Priority Support Access (Slack)
Custom UI Extensions
Custom Development Services
API & Integration Services
Maintenance and support packages to provide ongoing service for Shopify projects

Shopify Support

Get support for your Shopify store from the team of experts at Sunrise Integration. A dedicated ticket system lets you receive quick answers and track progress.

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image of customer support agent with a headset chatting with a customer and on a laptop providing service

Dedicated Account Manager

All our Shopify Success Plans come with a dedicated account manager that oversees your tickets, requests and support needs. Receive reports and updates on your account.

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Weekly Meetings

All plans feature weekly meetings with your account manager and team to review reports, site analytics, progress reports and demos.

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Analytics Reporting

Tap into your site analytics and GA4 reporting to measure your traffic and sales. Get clear insights into how visitors are finding and engaging with your site, which pages are driving the most value, and where improvements can be made.

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Keyword & SEO Reporting

Weekly reporting on SEO performance and keywords to see how well your site is ranking and attracting traffic. You’ll get clear insights into which keywords are driving visitors, how your pages perform in search results. We provide insight into opportunities for improvement.

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Training classes and courses for Shopify services.

Personalized Training

Gets hands-on training for your whole team to fully understand and use Shopify’s features. You’ll learn how to manage your store, optimize workflows, and take advantage of tools that support growth. The trainings are customized to your needs.

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Shopify Design Agency expertise in UI UX and theme design

Design & Theme Customization

improve the look, feel, and performance of your Shopify site. Our design UI experts will support and adjust your theme, enhance your site design, add pages and make changes that boost conversion rates. We'll tailor the design to match your brand and optimizing for user experience

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Conversion Rate Optimization

Get hands-on optimization where we go into your Shopify theme and edit code to make the changes needed to increase sales and conversions. From refining layouts and calls-to-action, to streamlining the checkout flow, we focus on removing barriers that keep visitors from buying. You’ll see measurable gains in performance and revenue.

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show a person looking at a whiteboard that shows different "site keywords and seo". the person is concentrating on how they optimize the keywords for the website

SEO & Keyword Optimization

We handle the technical SEO side with code tweaks, optimize pages tags with targeted keywords, provide copy that aligns with search intent and support your blog strategy to attract more visitors. This strengthens your SEO foundation and helps grow your audience.

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Performance Optimization

Direct improvements that make your Shopify store faster and more efficient. We optimize your code, compress and adjust images, audit your installed apps, and remove unnecessary scripts that slow things down. Streamline your site for a smoother shopping experience

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the first person is priority and should be going in while everyone else is waiting

Priority Real Time Support

Get real-time support with direct Slack communication with your dedicated account manager. This gives you instant access to answers and guidance whenever you need them. For enterprise clients, we also offer extended hours and weekend support. Keep your business running smoothly without waiting for standard response times.

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Custom Shopify app development to get your brand in the Shopify app store

Custom UI Extensions

Take full advantage of Shopify UI extensions to customize checkout, customer accounts, and post-purchase offers. We code sophisticated functions that let you tailor the checkout experience, add unique account features, and create targeted upsell or cross-sell opportunities after purchase.

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show construction workers looking at blue prints and building a custom house. you see the wood studs in the background. the blueprints are in the center of the room on a table as everyone looks at them

Custom Development

Tailored solutions that bring new features and workflows to your Shopify site. Our team will support adding new pages, building apps, unique features or creating custom workflows. We develop everything to match your specific needs including connections to external services. Streamline operations, enhance the customer experience, and scale with confidence.

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API Integration

Connect your Shopify site directly to external data sources and platforms like ERP, CRM, WMS, or other business systems. We build secure, reliable integrations that keep your data flowing between platforms. This eliminates manual work and reduces errors. We'll link Shopify with the tools you already rely on and keep your business running efficiently.

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