Shopify Success Plans
Monthly support, optimization and growth services to scale your Shopify store
Success Plans are Shopify support retainers for merchants who want dedicated Shopify expertise on demand. Whether you are launching a new site, looking to grow your site, or need dedicated support, you get ongoing Shopify support and optimization every to boost traffic and sales. Work with our expert Shopify retainer services to grow your store month after month with a tailored ecommerce support package.
Success Plan Types
-
Support
Foundational Shopify support, consultation and reporting that provides data about the health of your site
-
Growth
Proactive support with site optimization, SEO & keyword updates to grow sales and traffic
-
Enterprise
Advanced integration support, custom site development, training and real time Slack support
| Feature / Service | Support | Growth | Enterprise |
|---|---|---|---|
| Sunrise Support Tickets | 10 | 30 | Unlimited |
| Dedicated Account Manager | |||
| Shopify Audit | |||
| Shopify Support | |||
| Shopify POS Support | |||
| Weekly Consultation Meeting | |||
| GA4 & Analytics Reporting | |||
| Search Engine & SEO Reporting | |||
| Keyword Reporting | |||
| App Installation & Configuration | |||
| Personalized Shopify Training | |||
| Design & Theme Customization | |||
| Conversion Rate Optimization | |||
| SEO & Keyword Optimization | |||
| Site Speed & Performance Optimization | |||
| Priority Support Access (Slack) | |||
| Custom UI Extensions | |||
| Custom Development Services | |||
| API & Integration Services |
Contact us about starting your Shopify Success Plan
What's included in our Shopify retainer services
Our Shopify Success Plans are retainer services offering monthly hours for ongoing Shopify support and growth. It's the ultimate ecommerce support package focused on the needs of your Shopify or Shopify Plus store.
Shopify Support
Get support for your Shopify store and Shopify POS from the team of experts at Sunrise Integration. A dedicated ticket system lets you receive quick answers and track progress.
Dedicated Account Manager
All our Shopify Success Plans come with a dedicated account manager that oversees your tickets, requests and support needs. Receive reports and updates on your account.
Weekly Meetings
All plans feature weekly meetings with your account manager and team to review reports, site analytics, progress reports and demos. You receive detailed reports on your retainer hours and progress.
Analytics Reporting
Tap into your site analytics and GA4 reporting to measure your traffic and sales. Get clear insights into how visitors are finding and engaging with your site, which pages are driving the most value, and where improvements can be made.
Keyword & SEO Reporting
Weekly reporting on SEO performance and keywords to see how well your site is ranking and attracting traffic. You’ll get clear insights into which keywords are driving visitors, how your pages perform in search results. We provide insight into opportunities for improvement.
Personalized Training
Gets hands-on training for your whole team to fully understand and use Shopify’s features. You’ll learn how to manage your store, optimize workflows, and take advantage of tools that support growth. The trainings are customized to your needs.
Design & Theme Customization
improve the look, feel, and performance of your Shopify site. Our design UI experts will support and adjust your theme, enhance your site design, add pages and make changes that boost conversion rates. We'll tailor the design to match your brand and optimizing for user experience
Conversion Rate Optimization
Get hands-on optimization where we go into your Shopify theme and edit code to make the changes needed to increase sales and conversions. From refining layouts and calls-to-action, to streamlining the checkout flow, we focus on removing barriers that keep visitors from buying. You’ll see measurable gains in performance and revenue.
SEO & Keyword Optimization
We handle the technical SEO side with code tweaks, optimize pages tags with targeted keywords, provide copy that aligns with search intent and support your blog strategy to attract more visitors. This strengthens your SEO foundation and helps grow your audience.
Performance Optimization
Direct improvements that make your Shopify store faster and more efficient. We optimize your code, compress and adjust images, audit your installed apps, and remove unnecessary scripts that slow things down. Streamline your site for a smoother shopping experience
Priority Real Time Support
Get real-time support with direct Slack communication with your dedicated account manager. This gives you instant access to answers and guidance whenever you need them. For enterprise clients, we also offer extended hours and weekend support. Keep your business running smoothly without waiting for standard response times.
Custom UI Extensions
Take full advantage of Shopify UI extensions to customize checkout, customer accounts, and post-purchase offers. We code sophisticated functions that let you tailor the checkout experience, add unique account features, and create targeted upsell or cross-sell opportunities after purchase.
Custom Development
Tailored solutions that bring new features and workflows to your Shopify site. Our team will support adding new pages, building apps, unique features or creating custom workflows. We develop everything to match your specific needs including connections to external services. Streamline operations, enhance the customer experience, and scale with confidence.
API Integration
Connect your Shopify site directly to external data sources and platforms like ERP, CRM, WMS, or other business systems. We build secure, reliable integrations that keep your data flowing between platforms. This eliminates manual work and reduces errors. We'll link Shopify with the tools you already rely on and keep your business running efficiently.
Growth & Support for Shopify, Shopify Plus and Shopify POS
-
Monthly Shopify Retainer
Get expert Shopify support every month with a Success Plan that helps you optimize, grow, and improve your Shopify business. Get expert retainer services to grow your sales and traffic.
-
Dedicated Experts
Get access to our accredited Shopify team. Our experts have the experience to support, grow, build and launch your store. Get real-time help and attention to high-priority issues.
-
Flexible Hours
Our Shopify Success Plans offer flexible monthly hours that you can use across included services. We prioritize tasks based on your goals and allocate time where it matters most.
-
Weekly Meetings & Consultation
Get weekly reports and consultation with your dedicated account manager that keep you informed on your site's progress including SEO, traffic and keywords.
Grow Your Sales
Ready to boost your sales, grow your orders and increase your customers? Then contact us to start a plan tailored for your Shopify store.