5 Tips to Improve Your Store's Customer Experience
July 6th, 2022
The customer is king – so how can you ensure they love your ecommerce store? Here are some ways you can improve your customers' experience.
by
Sunrise Integration
Keep Your Customers Happy
It's no secret that the customer is king. Whether you run a brick-and-mortar store, or an online shop, you need to ensure that customers get what they want. Your store should not impede the process of happy customers flocking to checkout. So how do you keep everyone happy? Here are some tips to keep your ecommerce store in tip-top shape.
Tip 1: Add a Bestsellers Category
If you want to sell more, show your customers what's flying off the shelves. Create a category on your site that displays the best-selling items to attract more sales and help customers know what's popular. It also helps guide them if they're not sure what to buy.
Tip 2: Add Product Recommendations
Make it easier for customers to make a choice and buy more with product recommendations. You can implement this based on individual products and/or the customer's behavior on your website.
Tip 3: Offer Promotional Banners
Who doesn't love a good deal? Use promotional banners to alert your customers about sales, promotions or discounts to increase your sales and brand loyalty.
Tip 4: Add Keyboard Shortcuts
Increase your customer's productivity so they can accomplish more by using keyboard shortcuts.
Tip 5: Focus on Site Speed
Slow websites are annoying and a surefire way to get customers to leave your site. Focus on optimizing your website speed and your customers will love you for it.
