Optimizing last mile delivery operations for businesses all over the world

As a retailer or marketplace sending hundreds or thousands of deliveries every day, your entire operation needs to be as cost effective, transparent and efficient as your largest competitors. “Delivering” on your customers’ high expectations is critical to growing and scaling your business. This is especially true in a world where companies are continually finding new ways to deliver better and faster.

An indispensable, and logistically complex, aspect of the whole process is the “last mile” of the delivery, the final stretch in getting goods from a transportation hub to a customer’s front door. Consistent delivery in the last mile can make or break a customer’s experience. Businesses and customers alike are seeing the value of enhancing their last mile delivery services–from 2014 to 2018, investments in last mile solutions increased ten fold.

Let’s imagine that you own a large company that delivers furniture and home decor products to customers all over the US. With thousands of orders and SKUs, hundreds of delivery drivers, and dozens of warehouses sprinkled across the country, it may seem exhaustingly complicated to ensure everything runs like a well-oiled machine. However, if your team is equipped with the right tools, it doesn’t need to be.

What is Onfleet?

Onfleet is the world’s most advanced last mile delivery management platform that helps businesses around the world assign and track their local deliveries, communicate with their drivers and customers, and rapidly scale their delivery operations. 

Onfleet offers powerful bespoke solutions, including:

• A powerful web-based dispatcher and reporting dashboard 

• Intuitive iOS/Android mobile apps for drivers

• Automatic customer notifications with real-time tracking

• Robust APIs to support any type of integration

How can retailers benefit from integrating Onfleet into their business?

With these powerful tools, the power is in the hands of retailers across all industries. They are able to:  

• Improve the efficiency of deliveries

• Reduce operational costs

• Empower drivers with the information they need

• Manage deliveries with ease

• Access comprehensive data reports and metrics

• Provide exceptional customer service

How can Sunrise Integration unlock the power of Onfleet for your retail business?

Let’s dive into more detail about how retail businesses can achieve that next level of growth through innovating their supply chain. We empower our clients to control their last mile deliveries and improve business operations with Onfleet:

• Send delivery orders directly to OnFleet from your e-commerce or POS platform

• Integrate delivery status, route and dispatch information into different back-office platforms such as Shopify, Salesforce, Netsuite, SAP and WMS

• Build on-demand delivery and real-time customer communication tools into your mobile applications

• Allow your sales team to see a driver’s location in real time

• Send real time delivery updates, such as delivery confirmations, to external systems and customers

• Pre-plot routes so drivers can see in advance which orders are going out for the day–this allows the business to deliver a large amount of orders daily

Build an Efficient Supply Chain and Delight Your Customers with Onfleet